A useful starting point

Where does your member journey lose momentum?

Eight questions. One prioritized next move. No email required.

1. Our membership offer clearly names who it is for and the value they receive.

2. Our website makes the next step clear and easy on a phone.

3. Every inquiry has a response owner and a consistent follow-up process.

4. We track inquiries, completed visits, and new paying members.

5. Every new member has a defined first-value milestone in the first 14 days.

6. We can spot disengagement and offer timely, personal support.

7. Happy members have an easy way to invite someone.

8. We know net member growth and campaign cost per new member.

This is a planning checklist, not a validated diagnostic or a forecast. Your answers are processed in this browser and are not sent to us.